Website Terms & Conditions

 

Last updated: 20th July 2026

 

1. About Us

 

This website is operated by Makinarium UK Ltd ("Makinarium", "we", "our", "us").

 

By accessing or purchasing through this website you agree to these Terms & Conditions.

 

Registered Company Name: Makinarium UK Ltd

Company Registration No: 12036513 in England and Wales: 

Email: sales@makinariumstudioedition.co.uk

Registered Office: N Block - Rooms 111-112, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH, United Kingdom.

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We provide all required information under the UK E‑commerce Regulations 2002 and Consumer Contracts Regulations 2013.

For all enquiries, please contact us using the details published on our website.

 

2. Studio Edition Collectibles

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Many of our products are MAKINARIUM STUDIO EDITION limited‑edition collectibles.

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Each Studio Edition piece is produced in strictly limited production runs. Every collectible is individually numbered and permanently assigned to its owner as part of a controlled, finite release. This numbering forms part of the product’s identity, authenticity, and traceability within our production records.

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Descriptions, photographs and renders are provided as accurately as possible, but due to hand‑finishing, manufacturing improvements or material variation, the final product may differ slightly from images shown. Such variations do not affect your statutory rights.

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Safety information is provided in accordance with applicable product safety legislation, including the UK General Product Safety Regulations and EU GPSR.

 

3. Pricing

 

All prices are displayed in Pounds Sterling (£ GBP).

 

VAT is charged where applicable.

 

International taxes, duties and import charges are handled according to the shipping option selected during checkout.

 

Prices may change without notice prior to purchase.

 

4. Orders & Checkout Agreement

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Your order constitutes an offer to purchase. A contract is formed once we accept your order and send an order confirmation email containing the required information under UK consumer law.

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We may refuse or cancel orders where:

• payment cannot be authorised

• fraud or suspicious activity is detected

• pricing errors occur

• stock allocation errors arise

• export or import restrictions apply

 

Any cancelled order by MAKINARIUM STUDIO EDITION will receive a full refund.

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Checkout Acknowledgement

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Each MAKINARIUM STUDIO EDITION collectible is individually numbered and permanently assigned to its owner as part of a strictly limited release. By completing your purchase, you acknowledge that you have read and agree to our Refund & Returns Policy and Terms & Conditions.

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5. Limited Edition Number Allocation

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Limited edition numbers are allocated automatically unless specifically advertised otherwise.

Specific edition numbers cannot be requested or guaranteed.

Once allocated, an edition number is removed from the available inventory and cannot ordinarily be reassigned without compromising the integrity of the limited release.

Allocation forms part of the product’s identity and authenticity.

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6. Pre-Orders

 

Pre‑orders reserve stock from future production.

Estimated dispatch dates are guidance only and may change due to manufacturing schedules, quality control, supplier availability, or customs requirements.

Customers will be informed of any material delays.

For U.S. customers, pre‑order delays will be handled in accordance with the FTC Mail Order Rule.

 

7. Shipping

 

Delivery estimates are not guaranteed.

Once goods leave our warehouse, responsibility for delivery transfers to the appointed courier.

Customers are responsible for ensuring delivery details are correct at the time of purchase.

For UK and EU consumers, risk transfers upon delivery, in accordance with the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

 

8. Customs

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International customers are responsible for understanding local import regulations.

Where duties or taxes are not collected during checkout, they remain payable by the customer before delivery.

Failure to pay customs charges may result in the parcel being returned. Any return shipping or administrative costs incurred may be deducted from any refund due, unless prohibited by applicable consumer law.

 

9. Returns

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UK and EU consumers retain all statutory rights under applicable consumer legislation.

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Change‑of‑Mind Returns

Change‑of‑mind returns must be unopened, complete, and returned in original packaging.

Change‑of‑mind returns do not apply to personalised or made‑to‑order goods, including individually numbered limited‑edition collectibles, in accordance with UK and EU consumer law.

Faulty Goods

Faults should be reported within 14 days of delivery. This does not affect your rights relating to defective, unsafe, or misdescribed products.

 

10. Warranty

 

Products are warranted against manufacturing defects present upon delivery.

The warranty excludes:

• accidental damage

• misuse

• unauthorised modifications

• exposure to chemicals or moisture

• normal ageing

• cosmetic variation inherent to handmade production

Warranty rights do not affect your statutory rights. Safety‑related defects will be handled in accordance with applicable product safety legislation.

 

11. Intellectual Property

 

All photographs, renders, logos, product designs, packaging artwork, graphics and written content remain the exclusive property of Makinarium UK Ltd.

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No material may be reproduced, distributed, or used commercially without our prior written permission.

 

12. Limitation of Liability

 

Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable law, including liability relating to defective products under the Consumer Rights Act 2015 or GPSR.

Subject to that, Makinarium’s total liability for any claim arising from your purchase shall not exceed the purchase price paid for the relevant product.

We shall not be liable for indirect, incidental, or consequential losses.

 

13. Governing Law

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These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

14. Contact

 

Questions relating to these Terms may be directed through the contact details published on our website.

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15. Eligibility

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You must be at least 18 years old to purchase from this website. By placing an order, you confirm that you have the legal capacity to enter into a binding contract.

 

16. Website Use

 

You agree not to misuse this website, including but not limited to:

• attempting unauthorised access

• interfering with website functionality

• using automated systems or bots

• copying or scraping content

• engaging in fraudulent activity

We reserve the right to suspend or restrict access where misuse is suspected.

 

17. Accuracy of Information

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We aim to ensure all information on this website is accurate. However, occasional errors, omissions or outdated content may occur. We do not guarantee that the website will be uninterrupted or error‑free.

 

18. Force Majeure

 

We are not liable for delays or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, strikes, supplier failure, customs delays, pandemics, or transport disruption.

 

19. Third‑Party Links

 

This website may contain links to third‑party websites or services. We are not responsible for the content, accuracy, or security of any third‑party site.

 

20. Governing Language

 

These Terms & Conditions are provided in English. In the event of any translation discrepancies, the English version shall prevail.

 

21. Severability

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If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

 

22. Entire Agreement

 

These Terms & Conditions, together with our Refund & Returns Policy and Privacy Policy, constitute the entire agreement between you and Makinarium UK Ltd.

 

23. Updates to Terms

 

We may update these Terms & Conditions from time to time. The date of the latest update is shown at the top of this page. Continued use of the website constitutes acceptance of the updated Terms.